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Water Treatment

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l__frontWelcome to the City of Appleton Water Treatment Facility.

Mission: The City of Appleton Water Treatment Plant provides the community with safe, high quality water in a consistent and cost effective manner utilizing the full potential of our highly motivated, technically skilled staff.

The Appleton Water Utility provides safe, abundant drinking water to the City of Appleton, Waverly Sanitary District, the Town of Grand Chute, and the Village of Sherwood. The utility is a self-financed enterprise owned by the City of Appleton. Appleton water meets federal and state health-protection standards. It is regulated by the Public Service Commission (PSC) of Wisconsin, the U.S. Environmental Protection Agency (EPA), and the Wisconsin Department of Natural Resources (WDNR).

The Appleton Water Treatment Facility treats Lake Winnebago water to protect the public health with a multiple-step process that removes illness-causing micro-organisms and contaminants. The water is lime softened, and filtered through granular activated carbon for control of taste and odors. Membrane ultra-filtration removes additional particles, microorganisms and contaminants. Fluoride is added for dental health. Chlorine disinfection ensures safe, high quality drinking water throughout the distribution system and to your faucets.


Contact: Chris Shaw - Director of Utilities
Phone: (920) 997-4200
Fax: (920) 997-3240
Click here to email
Mailing Address: City of Appleton
Water Treatment Facility
2281 Manitowoc Rd
Menasha, WI 54952
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Hours: Administration Office: Monday-Friday 7:00 a.m. - 3:00 p.m.