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Service Line Warranties of America

Post Date:06/11/2020

City Residents Can Now Purchase Service Line Protection!

We are pleased to announce a new program to further enhance our city services to residents. We have entered into a new agreement with Service Line Warranties of America (SLWA), a HomeServe Company, a leading provider of home repair solutions, to provide optional repair service plans to our resident homeowners.

The service plans offered to City of Appleton homeowners through SLWA are affordable solutions to protect them from the cost and inconvenience of home repair emergencies, including water service line leaks on their property. As you may know, many of our residents become frustrated when they discover a broken water pipe and then learn that the repair is their responsibility. Homeowners are often unaware these types of repairs are not covered by basic homeowners insurance policies or by us. The City of Appleton recognized that one way we could address this problem is to offer an optional service program that would protect our homeowners from the cost and inconvenience of this type of repair.

The City of Appleton and SLWA have worked together to tailor the program to meet the needs of our residents. The marketing, customer service, and repairs using local, licensed, and approved contractors will be managed entirely by SLWA. 

A complete copy of the paperwork can be found here.