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I want to learn about credits available for water used to fill a pool/water the lawn. (Finance - General)

Although there is no credit for the additional water used, there may be a reduced charge for the sewer that is not used. Unlike water coming into the home, there is no meter to measure the water exiting the home. Therefore, sewer usage charges are based on the amount of water consumed. In instances where additional water is used to water lawns or fill swimming pools, the water may not enter the City’s sewer system. Therefore, a method was developed to credit residential single and two-family home customers for estimated sewer charges on the additional water used. The calculation is based on a comparison of summer and winter bills. There are two summer billing periods and two winter billing periods (see chart below). The calculation compares the quarterly water usage for the two summer periods to the water usage for the previous two winter periods. If either of the two summer period’s usage amounts exceeds the higher of the two winter periods, then the billing system will reduce the sewer usage -- and resulting charges -- to that of the winter period. While customers will not see a “credit” on their bill, they are receiving reduced sewer charges for additional water used in summer. New construction accounts must establish a complete winter history to receive a sewer credit. If you install your new lawn prior to establishing this history, you will be charged both water and sewer charges on the measured consumption. The following summer, after a complete winter history is obtained, these accounts will be reviewed. If a credit was earned, it will applied for the previous year’s sewer usage and will appear on your quarterly invoice as a credit balance.

District Summer Period Winter Period
1 March 10 – August 31 September 1 – March 9
2 April 10 – September 30 October 1 – April 9
3 May 10 – October 31 November 1 – May 9
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