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I want to learn how to prevent pipes, service lines and water meters from freezing. (Finance - General)
Every winter some customers experience freezing of service lines, meters and pipes. Frozen meters and pipe will eventually thaw, possibly causing damage and high utility billings. Often these situations could be prevented. If your meter is enclosed behind a wall, remove the access panel to allow heat to circulate. If your home or business is going to be vacant for a period of time, be sure heat will be on at all times. Turn off the main water supply valve, which is located before the water meter inside your home or business, or call the Water Division at (920) 832-5580 to have the water turned off at the street. There is a $30.00 fee when you request the water to be turned back on.
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