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Valley Transit II
Reservation Requirements
Advance reservations are required, and must be made by before 4:30PM, the day before your trip. Reservations made
no later than 4PM the day prior to your trip. If constraints develop, some service may be limited temporarily.
Call Kobussen at 920/832-5789 to make
reservations
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Make your reservations for both going and returning at the same time,
otherwise your return trip cannot be guaranteed.
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Will-calls are
Premium Service available on return medical trips only, and should be mentioned when you schedule your trip.
A Will-call trip allows you to leave your return trip unscheduled to accommodate
the uncertainty of a medical office visit. Please call the number listed
above when ready for your pick-up. Please allow at least 45 minutes or more
for will-call pick-ups.
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Cancellations:
A one hour or more notice is required to cancel your trip and avoid a “no show”.
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Riders must be ready to leave at the scheduled pick up time. The driver
can only wait 5 minutes beyond the scheduled time. If you are not ready within the 5 minutes, it will count as a “no show”.
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Three
(3) “no shows”
within a 3-month period will result in suspension of Valley Transit II service for one month.
No Show Policy
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Calling
after hours: If calling after 4:30PM, please hold on the line for will-call
pick-up instructions. Please call during regular business hours to schedule
trips.
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Fixed
Route Options
Certification
Requirements
Certification
Levels
Service
Area
Days
& Hours of Service
Fares
& Purchasing Tickets
Easy
Scheduling Tips
No-Show
Policy
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