Reduced Fare Certification

eligibility

Riders who are age 65 and over, or who have been certified as having a disability which causes them significant difficulty in using the bus, are eligible for a discounted fare when using Valley Transit fixed route buses. Disabled riders can be certified for this program if they have difficulty with one or more of the following:

• Getting on a standard transit bus

• Standing in a moving transit bus

• Hearing or understanding oral instructions by the driver*

• Seeing or understanding informational signs*

*Language illiteracy or the inability to speak, read or understand English due to non-English speaking country of origin, is not a qualifying disability.

Whenever the reduced fare privilege is used, riders should be ready to present one of the following forms of identification.

• Valley Transit Reduced Fare Card

• Medicare Card

• ADA Eligibility Card 

No other forms of identification are accepted for this reduced fare privilege.

Rider's who qualify for the reduced fare, may choose to pay cash for their fares, or may purchase a Senior/Disabled 10-Ride Ticket in advance.

Proof of reduced fare eligibility must be presented upon request

The following agencies offer certification and can issue a Valley Transit Reduced Fare Identification Card.

• Goodwill Industries, Inc., 1800 Appleton Road, Menasha, WI 54952
  Contact: Joe Thibodeau - 968-6828 (call for appointment)
  Hrs: 7:30 AM to 4:00 PM, Mon. - Fri.

• Kaukauna Housing Authority, 125 W. 10th Street, Kaukauna, WI 54130
  Contact: Bud Klister - 766-4772
  Hrs: 8:00 AM to 4:00 PM, Mon. - Fri. 

• Outagamie County Human Services, 401 S. Elm St., Appleton, WI 54911
  Contact: Gwen Safranski - 832-1536
  Hrs: 8:00 AM to 8:00 PM, Mon. & Thurs.
  8:00 AM to 5:00 PM, Tues., Wed. & Fri.
  8:00 AM to 4:30 PM, Fri. during summer

• Thompson Community Center, 820 W. College Ave., Appleton, WI 54914
  Contact: Holly Keenan, Making the Ride Happen - 882-6465 or 1-888-200-0576 (toll free)
  Hrs: 8:30 AM to 3:00 PM, Mon. - Fri.

• Valley Packaging Plus, Inc., 110 N. Kensington Dr., Appleton, WI 54915
  Contact: Misty Goss - 882-2816
  Hrs: 7:30 AM to 3:30 PM, Mon. - Fri.

• Lakeside Packaging Plus, Inc., 1040 Breezewood Lane, Neenah, WI 54952
  Contact: Tom Mentele - 725-8241
  Hrs: 7:30 AM to 4:00 PM, Mon. - Fri.

If you have questions about reduced fare certification, just call Valley Transit at 832-5800 or e-mail us at valley.transit@appleton.org.