Travel Aids for Non-English Speaking Riders

To help our non-English speaking riders navigate the system we have developed travel cards that can be used in lieu of speaking. The passenger would simply show a Valley Transit bus driver a card with the information regarding the desired destination and the driver would then direct that passenger to the appropriate route, or assist with making a transfer.

The system assumes that each non-English speaking passenger has an English speaking person who can assist them in filling out the cards. Click here to view a set of printable Travel Cards. 

Instructions for filling out cards.

Print the cards so your destination is on the front and the diagram of the Transit Center is on the back. See a Sample If your destination is not in the pack, simply print a blank front with a Transit Center back. 

Write the destination address on the front of the card, along with the appropriate route number. If you need help determining the right route, please call our office at 832-6100 for assistance. If using a blank front, follow the same instructions, but please remember to include some symbol that the passenger can use to identify the destination indicated on the card.

The diagram on the back of the card is meant to assist the passenger in finding their bus at the Transit Center. Signs displaying the route numbers are posted on sign posts above each parking space. Instruct the passenger to match the number symbol shown on the card with the signs displayed at the Transit Center. Parking spaces are arranged as shown in the diagram. 

Circle the time the route leaves the transit center.

• Even numbered Blue routes leave the transit center at :45 minutes after the hour, 

• Odd numbered Red routes leave the transit center at :15 minutes after the hour. 

Sample

Please call Nicole Voelzke @ 920/832-2293 with questions or suggestions.

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