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Q. Can I use my new scale for commercial transactions right out of the package?
A. No. A scale intended to be used commercially must first be inspected and approved by the City Sealer of Weights and Measures.
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Q. If I have a problem with my scale, whom should I contact?
A. You should contact a scale repair company (registered service agency) if you suspect there is a problem with your device. Scale repair agencies are usually listed in a local phone directory or yellow pages. The Office of Weights and Measures does not repair scales; however, we can provide the names of registered scale repair agencies in your area.
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Q. Do I need a commercial scale which is approved and Legal-for-Trade in order to conduct business?
A. If your business buys or sells any commodity or service by weight you are required to have an approved, Legal-for-Trade device on which to conduct sales by weight.
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Q. What constitutes a Legal-for-Trade scale?
A. A Legal-for-Trade scale is one which meets the requirements of National Institute of Standards and Technology (NIST) Handbook 44 and is approved by the National Type Evaluation Program (NTEP). "Legal for trade" devices will have an accuracy class designation, the most common being class III or III L. This designation will be on the scale, usually on the serial plate.
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Q. If I have a problem with my scale, whom should I contact?
A. You should contact a scale repair company (registered service agency) if you suspect there is a problem with your device. Scale repair agencies are usually listed in a local phone directory or yellow pages. The Office of Weights and Measures does not repair scales; however, we can provide the names of registered scale repair agencies in your area.
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