Information Desk (Library): 1-920-832-6173
Powered by Google Translate: 
Search
HOME PAGE I WANT TO... DEPARTMENTS SERVICES ABOUT US RESOURCES CONTACT US
Future Events: None Scheduled
Finance
Department Home
- General Information
- I Want To
- Budget
- Annual Financial Report
- City Services Invoices
- Parking Citations
- Real Estate Taxes
- Delinquent Accounts
- Contact Us
- Department Search
Grants Administration
Departments » Finance
I Want To

1. I want to be considered as a supplier to the City.

If you know what City department utilizes the goods or services you provide, please contact that department directly and ask for the staff person responsible for purchasing. If you need assistance with or information on the City's procurement process, please call (920) 832-6311.

2. I want to learn about the City's Community Development Block Grant program.

The primary goal of the City of Appleton’s Community Development Block Grant (CDBG) Program is the creation of a thriving urban community through provision of assistance to low- and moderate-income (LMI) households in the forms of basic shelter, affordable housing opportunities, expanded economic opportunities, suitable living environments and supportive services related to residential, financial and social stability. For more detailed information, please visit the CDBG web site.

3. I want to learn more about the City's energy efficiency/conservation activities.

The City of Appleton was awarded EECBG funds in the amount of $689,800. These funds will be utilized to implement four projects, including Energy Management System Controls Installation, HVAC Equipment Upgrades, Lighting Retrofits, and Variable Frequency Drives Installation. For more detailed information, please visit the Energy Efficiency and Conservation site.

4. I want to learn more about the Appleton's Safe Routes to School (SRTS) Initiative.

SRTS programs promote walking and bicycling to school as a means to increase physical activity levels, reduce traffic congestion, improve air quality, and enhance neighborhood safety. The City of Appleton received funding from the WI Department of Transportation to implement a local SRTS Program, including encouragement activities at three pilot schools, infrastructure improvements, and citywide outreach/education. For more information, please visit the City of Appleton Safe Routes to School page.

5. I want to pay a parking ticket.

Please visit the Parking Citation site for information on paying your ticket.

6. I want to learn the due dates for tax payments.

Tax payments are due on the following dates:
  • first installment = January 31
  • second installment = March 31st
  • third installment = May 31st
  • fourth/final installment = July 31st
If any of the above due dates fall on a Saturday or Sunday, the effective due date is the following Monday.


7. I want to pay my City of Appleton utilities bill.

City services invoices, including water, sewer, stormwater and sanitation charges, can be paid in the following ways:

In person at the City Hall customer service desk at 100 N. Appleton St. (available Mon-Fri 8:00 AM-4:30 PM, except holidays)

In person at the City Hall drive-up window at 100 N. Appleton St. (available Mon-Fri 8:00 AM-4:30 PM, except holidays)

Drop-off in the City Hall night deposit box at 100 N. Appleton St. (available 24 hours a day, 7 days a week)

Drop-off in the City Hall lobby drop box at 100 N. Appleton St. (available during City Center hours)

U.S. Mail, sent to P.O. Box 1217, Appleton, WI, 54912-1217

Electronic funds transfer

8. I want to learn how to check for a water leak.

When checking for leaks follow these steps:
  1. Turn off all water faucets inside and outside of your home, including washing machine and dish washer. The reading is located under the cover on the meter. Record the reading on your water meter including the red sweep hand. Return overnight, during a time of no known use, to see if the reading has changed. If the meter reading has changed, you may have a leak.
  2. Meters have a small blue star on the meter face designed to detect even the smallest leaks. If the blue star is moving when you have all the water off inside and outside your home, you may have a leak. Look closely at the blue star; it may be moving very slowly.
The most common source of an unknown leak is a toilet that is running. Even the smallest of leaks could add over $150 to your quarterly water/sewer billing.

9. I want to learn how to detect a toilet leak.

Put about 10 drops of food coloring in the toilet tank; do not flush the toilet. If you see color in the toilet bowl after 20 minutes, you have a leak.

10. I want to learn how to prevent pipes, service lines and water meters from freezing.

Every winter some customers experience freezing of service lines, meters and pipes. Frozen meters and pipe will eventually thaw, possibly causing damage and high utility billings. Often these situations could be prevented. If your meter is enclosed behind a wall, remove the access panel to allow heat to circulate. If your home or business is going to be vacant for a period of time, be sure heat will be on at all times. Turn off the main water supply valve, which is located before the water meter inside your home or business, or call the Water Division at (920) 832-5580 to have the water turned off at the street. There is a $30.00 fee when you request the water to be turned back on.

11. I want to know what I should do, as a landlord, if my tenant does not pay his/her water bill.

Utility arrearages ultimately become the responsibility of the property owner. According to Wis. Stat. § 66.0809(3), if the arrearage is not paid on or before November 15, the arrearage, along with any late charges and penalties, will be transferred to the tax bill of the current property owner.

12. I want to learn about credits available for water used to fill a pool/water the lawn.

Although there is no credit for the additional water used, there may be a reduced charge for the sewer that is not used. Unlike water coming into the home, there is no meter to measure the water exiting the home. Therefore, sewer usage charges are based on the amount of water consumed. In instances where additional water is used to water lawns or fill swimming pools, the water may not enter the City’s sewer system. Therefore, a method was developed to credit residential single and two-family home customers for estimated sewer charges on the additional water used. The calculation is based on a comparison of summer and winter bills. There are two summer billing periods and two winter billing periods (see chart below). The calculation compares the quarterly water usage for the two summer periods to the water usage for the previous two winter periods. If either of the two summer period’s usage amounts exceeds the higher of the two winter periods, then the billing system will reduce the sewer usage -- and resulting charges -- to that of the winter period. While customers will not see a “credit” on their bill, they are receiving reduced sewer charges for additional water used in summer. New construction accounts must establish a complete winter history to receive a sewer credit. If you install your new lawn prior to establishing this history, you will be charged both water and sewer charges on the measured consumption. The following summer, after a complete winter history is obtained, these accounts will be reviewed. If a credit was earned, it will applied for the previous year’s sewer usage and will appear on your quarterly invoice as a credit balance.

District Summer Period Winter Period
1 March 10 – August 31 September 1 – March 9
2 April 10 – September 30 October 1 – April 9
3 May 10 – October 31 November 1 – May 9


13. I want to know what to do if I have dirty water.

Run water through your cold water tap until the discoloration disappears. It is important to run the water through the cold water tap so you don’t pull the discolored water into your water heater.
Quick Links
Valley Transit Appleton Public Library
Departments

Assessor's Office

Attorney's Office

Building Inspection

City Clerk

Common Council

Community and Economic Development

Compost Program

Diversity & Inclusion

Facilities & Construction Management

Finance

Fire

GIS and Maps

Health

Human Resources

Information Technology

Library

Mayor's Office

Parks & Recreation

Police

Public Works

Reid Golf Course

Utilities

Valley Transit

Wastewater Treatment

Water Treatment
I want to...

I want to know my garbage/recycling schedule, overflow collection procedures.

I want to operate a food cart or sell non-food items from a push cart on College Avenue.

I want to know about the lift stations located throughout the city.

I want to know how to properly dispose of my mercury thermometer or mercury containing devices.

I want to set up a payment plan for a traffic and/or city ordinance citation.
Services
About Us
Contact Directory
Site Map
Site Search
Appleton City Hall
100 North Appleton Street
Appleton, WI 54911
Information Desk: 1-920-832-6173

Fox Cities Online
Employee Email
© Copyright 2014 City of Appleton.
All Rights Reserved Worldwide.
Designed By: DMI Studios
Assessor's Office
Attorney's Office
Building Inspection
City Clerk
Common Council
Community and Economic Development
Compost Program
Diversity & Inclusion
Facilities & Construction Management
Finance
Fire
GIS and Maps
Health
Human Resources
Information Technology
Library
Mayor's Office
Parks & Recreation
Police
Public Works
Reid Golf Course
Utilities
Valley Transit
Wastewater Treatment
Water Treatment
Common Council
Did You Know?
Employment
News & Announcements
Newsletter Signup
Photo Galleries
Ask A Question
City Calendar
Forms & Documents
Links
Minutes & Agendas
Municipal Code
Online Forms
Survey