Where do I go to pay my speeding ticket, seat belt citation, etc.?
The cashier's office handles payments of parking citations.  Other vehicular citations are paid at the county courthouse.

How do I contest my parking ticket?
The first step is to fill out a Request for Review of Parking Citation.

What are the due dates for tax payments?
 

1st installment	January 31st
2nd installment	March 31st
3rd installment	May 31st
Final installment	July 31st

Note:  If any of the above due dates fall on a Saturday or Sunday, the effective due date is the following Monday.

How do I get a license for my pet?
Forms are available at the cashier's office and Police Department (222 S. Walnut St.).  Complete the form and send it to the Police Department along with your payment and your pet's rabies certificate and certificate of neuter/spay.

Where can I get a City map?
Stop in at the information desk in City Center (100 N. Appleton St.) - they're free.

I would like to be considered as a supplier to the City.  Whom should I contact?
If you know which City department utilizes the goods or services you provide, feel free to contact the department directly and ask for the person responsible for purchasing it.  If you do not know the department, or would like assistance or information about the City's procurement process, email the Purchasing Manager or phone (920) 832-6311.

Is there a credit available for water used for lawn watering and/or pool filling?

 The answer is that although there is no credit for the additional water used, there may be a reduced charge for the sewer that is not used.

Unlike water coming into the home, there is no meter to measure the water exiting the home.  Therefore, sewer usage charges are based on the amount of water consumed.  In instances where additional water is used to water lawns or fill swimming pools, the water may not enter the City’s sewer system.  Therefore, a method was developed to credit residential single and two-family home customers for estimated sewer charges on the additional water used.  The calculation is based on a comparison of summer and winter bills.

There are two summer billing periods and two winter billing periods (see chart below).  The calculation compares the quarterly water usage for the two summer periods to the water usage for the previous two winter periods.  If either of the two summer period’s usage amounts exceeds the higher of the two winter periods, then the billing system will reduce the sewer usage (and resulting charges) to that of the winter period.  So, although customers will not see a “credit” on their bill, they are receiving reduced sewer charges for additional water used in summer. 

New construction accounts must establish a complete winter history to receive a sewer credit.  If you install your new lawn prior to establishing this history, you will be charged both water and sewer charges on the measured consumption.  The following summer, after a complete winter history is obtained, these accounts will be reviewed.  If a credit was earned, it will applied for the previous year’s sewer usage and will appear on your quarterly invoice as a credit balance. 

You can also find the summer billing dates on your quarterly invoice above the perforation.  (Please note:  The dates shown in the Spring 2008 Applesource were in error; those shown below are the correct dates.)

Questions may be directed to the Utility Billing Clerk at (920) 832-6459.