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 The Technology Services Department serves to provide all City departments with reliable, timely and accurate computer applications, hardware and services by using, implementing and/or maximizing current technology that is both cost effective and responsive to departmental needs. In addition, the Technology Services Department provides phone, voicemail, and copier support services to all City departments.
Network Services
At the City of Appleton in the Technology Services Department we have a Network Team consisting of one Network Administrator, two PC/LAN Specialists, two Help Desk Specialists, and one PC Applications Developer. We support all PC, Server, and, network hardware & software through out the City including City Hall, Appleton Police Department, Appleton Fire Department, Park and Recreations Department, Municipal Services, Wastewater Utilities, and Valley Transit. This includes nearly 500 PC’s and laptops, over 70 networked and stand alone printers, 25 servers and a network spanning from City Hall to all City department locations.
iSeries
The City of Appleton houses an IBM iSeries midrange computer to process the majority of business functions for it’s citizens, internal departments and external interfaces. The iSeries systems and programming staff is responsible for the development of automated information systems including; management of application development, feasibility studies, project leadership, standards development, systems and database design; programming, system implementation, system administration, user training and documentation development.
Every department in the City has iSeries applications that ultimately serve all City of Appleton residents. Systems developed and supported by the systems and programming staff include, but are not limited to:
Activity Reporting - Permits & Inspections
Cash Receipting - Property System
Financial Management - Tree Management
Special Assessments - Work Orders
Fleet Management - Tax Collection
Human Resources - Utility Billing
Inventory - Utility Meters
Parking Tickets - Weights and Measures
Health Licensing - Fuel Management
Payroll - Training Systems
Claims Management - Excavations
Customer Service - Asset Management
| Contact: |
Dean Fox - Director of Technology Services
Phone: (920) 832-5892
Fax: (920) 832-5885
Click here to email |
| Mailing Address: |
100 N. Appleton Street
Appleton, WI 54911
Map
This links to an Internet site not affiliated with the City of Appleton. By providing links to other sites, the City of Appleton does not guarantee, approve or endorse the information or products available at these sites. |
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