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2017 City of Appleton Social Media Survey

Please correct the field(s) marked in red below:

The City of Appleton is surveying residents about social media usage. Your answers will help us allocate resources to the social media platforms you use most, so we can be more responsive to you and more proactive in sharing information with you. It will also help us plan for trends in emerging social media platforms in the future.

Your responses are greatly appreciated. The survey should take less than five minutes to complete. 

1
Gender:
Gender:
2
Age:
Age:
3
Do you have an account on one or more social media platforms?
Do you have an account on one or more social media platforms?
4
How long have you had an account on one or more social media platforms?
How long have you had an account on one or more social media platforms?
5
Which social media platforms do you currently have an account with? Select all that apply.
Which social media platforms do you currently have an account with? Select all that apply.
6
Please select the three social media platforms you use most often.
 
Please select the three social media platforms you use most often.
7
How do you most often access social media?
 *
How do you most often access social media?
8
How often do you check social media on any given day?
 *
How often do you check social media on any given day?
9
Which City departments do you currently follow on Facebook? Select all that apply. 
Which City departments do you currently follow on Facebook? Select all that apply.
10
Which City departments do you currently follow on Twitter? Select all that apply. 
Which City departments do you currently follow on Twitter? Select all that apply.
11
Which City departments do you currently follow on Instagram? Select all that apply. 
Which City departments do you currently follow on Instagram? Select all that apply.
12
What City departments do you follow on YouTube? Select all that apply.
What City departments do you follow on YouTube? Select all that apply.
13
Do you prefer following several City social media accounts, or would you like to see all City information come from one single account per social media platform?
Do you prefer following several City social media accounts, or would you like to see all City information come from one single account per social media platform?
14
Do you have an expectation that questions/comments posted to City social media accounts be answered 24/7?
Do you have an expectation that questions/comments posted to City social media accounts be answered 24/7?
15
What do you consider a reasonable response time to a question or comment posted on a City social media site? 
What do you consider a reasonable response time to a question or comment posted on a City social media site?
16
What other ways besides social media, do you get information about the City?
What other ways besides social media, do you get information about the City?
17
What type of content are you most interested in consuming on social media?
What type of content are you most interested in consuming on social media?
18
If the City created a podcast about what we do and why, that generally gave you a better insight into our operations and how tax dollars are utilized, would you listen to it? 
If the City created a podcast about what we do and why, that generally gave you a better insight into our operations and how tax dollars are utilized, would you listen to it?
19
If the City created a twice-monthly e-newsletter with updates on projects and information from our departments, would you sign up to receive it?
If the City created a twice-monthly e-newsletter with updates on projects and information from our departments, would you sign up to receive it?
20
Help us better serve you by telling us what type of information you want to see from our departments on social media. For example, common council business, event information, traffic/construction updates, project information, stories about our operations, stories about our employees and what they do, etc.
  1. To receive a copy of your submission, please fill out your email address below and submit.